HDE has been a full-time seller on eBay since 2007. We started off in various electronics and have grown since into a major online retailer of computer and tablet accessories, as well as video game and home extras.
Here at HDE, we hope to provide each one of our customers with a wide selection of quality goods at affordable prices. Take a look around our store, there's sure to be something you need within your budget.
We are 100% committed to customer satisfaction. If you receive your purchase and are not completely satisfied, please contact us through eBay Messages before leaving feedback to give us the opportunity to resolve the situation.
If you are completely satisfied please take a moment to leave us feedback if you can. Delivering 5 star service is very important to us and we really appreciate our customers taking the time to leave feedback.
If you have any questions or concerns, you can reach us during our business hours of Monday-Friday 9am-5pm through eBay messages or by phone at (201) 682-4959.
We appreciate your business and if you are satisfied with our service, please provide positive feedback and rate the details of the transaction (Detailed Seller Ratings) with all 5 stars.
Our goal is to make sure you are a satisfied buyer so please give us the chance to do so should anything go wrong with your order. Please contact us before leaving any negative or neutral feedback, 1 or 2 star ratings, or open claims so that we may work with your resolve any issues.
Our goal is to ensure your complete satisfaction with your purchase.
If you are not satisfied with your purchase for any reason, you may request for an exchange, replacement, or refund within 30 days of receiving the order. Return restrictions are detailed below.
If you wish to receive a refund due to buyer's remorse or return a fully functional item for a refund, a 20% restocking fee will be deducted from the refund total. All shipping and handling charges will not be refunded.
Buyers will be responsible for any shipping and handling charges for returns and exchanges.
Items returned or exchanged, must be in NEW, unworn, unsoiled and sell-able condition with all tags in place and protective shields intact where appropriate, and in their original packaging. The item is subject to final inspection before your return is processed.
Due to health and hygiene reasons, all sales are final for the following item types: Lingerie, Intimates, Pantyhose, Swimwear and personal grooming items.
For any returns or exchanges, please contact us directly through eBay to obtain a RMA (Return Merchandise Authorization) number.
Please allow up to 7 business days for exchanges & returns to be processed.